Billing FAQs

We partner with select employers and insurance carriers to offer care directly to their members. You can see the list of insurance plans we accept here.

A Health Connector can help answer your insurance questions during the consult or via live chat on our website.

We partner with select employers and insurance carriers to offer care directly to their members. You can see the list of insurance plans we accept here.

A Health Connector can help answer your insurance questions during the consult or via live chat on our website.. 

Insurance plan copayments vary depending on your specific plan. You can call the number on the back of your insurance card to verify your copayment rates.

In addition, as the emergency copayment waviers put into place due to the COVID-19 pandemic are expiring, please check with your insurance provider to learn more about the policies they may be changing as a result.

We accept all major credit cards.

After you schedule an appointment, you will receive a checklist that needs to be completed. The checklist includes a link to add your credit card information. You must have a credit card on file to cover any costs or copays associated with your sessions. You will be billed per visit.

All patients with a Medicaid plan will not be required to have payment information on file. 

Still Have Questions?

Email billing@valerahealth.com